When it comes to selecting a Customer Relationship Management (CRM) tool for your business, the decision is far from simple. Both NetHunt CRM and  alternatives to hubspot crm are popular options, offering a wide range of features that cater to different needs. But which one is right for your business? The choice can make a significant impact on your team’s efficiency, customer satisfaction, and, ultimately, your bottom line.

In this article, we’ll compare NetHunt CRM and HubSpot CRM in detail, evaluating their features, pricing, usability, and customer support. 

What Is CRM and Why Does It Matter? 

Before diving into the comparison, let’s take a moment to understand what CRM is and why it’s essential for your business. At its core, Customer Relationship Management (CRM) software helps businesses manage interactions with current and potential customers. It consolidates all customer data, such as contact information, sales history, and communication logs, into one centralized system.

The importance of CRM lies in its ability to improve customer relationships, enhance sales processes, and streamline business operations. By keeping track of every customer interaction, a CRM ensures that your sales team can follow up effectively and that your customer service team can provide personalized support.

CRMs are essential for businesses that want to:

• Improve customer retention
• Increase sales and revenue
• Automate repetitive tasks
• Streamline marketing efforts

With the right CRM, you can foster stronger relationships with your customers, boost sales efficiency, and create a more organized, data-driven approach to business growth.

NetHunt CRM Overview 

NetHunt CRM is a user-friendly customer relationship management system that integrates seamlessly with Google Workspace (formerly G Suite). This makes it an excellent choice for businesses already using Google tools, as it eliminates the need to switch between platforms. Whether you're managing contacts, deals, or emails, everything can be handled directly within Gmail, making the CRM highly intuitive for teams that are familiar with Google’s ecosystem.

One of the standout features of NetHunt CRM is its customization options. The platform allows users to create custom workflows, track lead stages, and design tailored dashboards that match their specific business needs. This flexibility is ideal for businesses that require more than a one-size-fits-all solution.

Key features of NetHunt CRM include:

• Customizable pipelines: Track deals and tasks specific to your workflow.
• Google Workspace Integration: Easily integrate with Gmail, Google Calendar, and Google Drive.
• Lead scoring: Prioritize leads based on specific criteria.
• Email marketing tools: Automate email campaigns directly from the platform.

While NetHunt CRM excels in ease of use and integration with Google tools, its biggest strength lies in its customization capabilities, offering flexibility for businesses with specific CRM requirements.

HubSpot CRM Overview 

On the other hand, HubSpot CRM is a widely recognized CRM platform that caters to businesses of all sizes. What sets HubSpot apart is its comprehensive suite of marketing, sales, and customer service tools, which are available even in its free plan. This makes HubSpot an attractive option for small businesses and startups, as it allows them to access a powerful CRM without any initial investment.

HubSpot CRM’s key strength lies in its scalability. As your business grows, HubSpot can grow with it, offering a wide range of add-ons and advanced features through its premium plans. The platform is designed to be user-friendly, with an intuitive interface that allows users to get up and running quickly, without requiring technical expertise.

Key features of HubSpot CRM include:

• Contact management: Easily track and manage leads and customers in a central database.
• Sales automation: Automate tasks such as follow-ups, reminders, and email sequences.
• Marketing tools: Create and manage campaigns, track website analytics, and more.
• Customer support tools: Offer live chat, helpdesk, and ticketing support.

HubSpot CRM is ideal for businesses looking for an all-in-one CRM solution with integrated sales, marketing, and customer service features. It is particularly well-suited for companies that need a scalable CRM platform as they grow.

NetHunt CRM vs. HubSpot: Key Features Comparison 

When comparing NetHunt CRM and HubSpot CRM, the choice largely depends on your business’s needs. Here’s a breakdown of key features:

User Interface and Usability

• NetHunt CRM: The interface is clean, but it’s most suitable for businesses already using Google Workspace. If your team is familiar with Gmail, Google Drive, and Google Calendar, the learning curve will be minimal.
• HubSpot CRM: Known for its intuitive and easy-to-navigate interface, HubSpot CRM doesn’t require much training, making it a great choice for teams that are new to CRM systems.

Customization and Flexibility

• NetHunt CRM: Offers more flexibility in terms of customizing workflows, pipelines, and dashboards. If your business needs unique features and processes, NetHunt allows for a tailored experience.
• HubSpot CRM: Offers customization as well, but it is more standardized than NetHunt. While you can adjust templates and workflows, the level of customization isn’t as deep.

Integrations

• NetHunt CRM: Works seamlessly with Google Workspace tools. If your business relies heavily on Google apps, NetHunt is a natural choice. However, it may lack the variety of integrations offered by HubSpot.
• HubSpot CRM: Offers a wider array of integrations, from social media platforms to third-party apps like Zapier and Shopify. This makes it ideal for businesses that use a variety of tools beyond Google Workspace.

Customer Support

• NetHunt CRM: Offers email support and access to a knowledge base. While responsive, the support options are more limited compared to HubSpot.
• HubSpot CRM: Provides 24/7 customer support through email, phone, and live chat. Additionally, HubSpot’s knowledge base and community forums are vast, offering plenty of resources for troubleshooting.

Pricing Comparison: NetHunt CRM vs. HubSpot 

When it comes to pricing, both NetHunt CRM and HubSpot CRM offer tiered plans to cater to different business sizes and budgets.

NetHunt CRM Pricing

NetHunt CRM has a freemium model, offering a free version with basic CRM features. For more advanced features, such as automation and customization, businesses can opt for paid plans. The Pro Plan costs around $24 per user per month, and the Enterprise Plan costs around $48 per user per month. This pricing structure makes NetHunt CRM relatively affordable for small businesses, especially those already using Google Workspace.

HubSpot CRM Pricing

HubSpot CRM also offers a free plan, which includes essential CRM features such as contact management, deal tracking, and basic sales automation. However, to access more advanced tools, businesses must upgrade to one of HubSpot’s paid plans. The Starter Plan starts at $50 per month for two users, with higher-tier plans (Professional and Enterprise) offering advanced features like custom reporting and predictive lead scoring. HubSpot’s pricing can get quite expensive as your business grows, especially for companies requiring a full suite of marketing and sales tools.

While both platforms offer free versions, HubSpot’s paid plans can quickly become more expensive as you scale, whereas NetHunt CRM remains more affordable for businesses looking for basic CRM features.