Troubleshoot Outlook for Windows issues

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If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue.



Fix Outlook Not Opening After Windows Update

There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to your Quick Access Toolbar. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows.

Outlook known issues in the October 2019 updates



If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. When you start Windows normally, several applications and services start automatically and then run in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. The issues documented in this section have been reported after installing the recent FixTechGuide support for Office 365 updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Outlook Known issues in December 2024 updates



Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Another options is to use the Filter Email button on the ribbon.

Outlook Known issues in April 2023 updates



Fix Outlook Not Opening After Windows Update

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and Outlook Not Sending or Receiving Email repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software.

Fix Outlook Not Opening After Windows Update

VBScript does not run or you receive malicious code warning when using a custom form for Outlook



If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.

  • This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated.
  • If the check box is cleared, the service or startup program doesn't run when you restart the computer.
  • Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.
  • After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running.
  • Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.
  • Download the latest updates by visiting your antivirus software vendor's website.


Outlook Known issues in May 2024 updates



To install the latest Windows and Office updates, click the link below. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features.





User profiles help make sure that your personal preferences are used when you log on to Windows. As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues credential loop in Microsoft 365 during certain operations.
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