If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end. It can vary from 1 to 30 minutes, depending on the number resolve Outlook not sending emails fast of failed attempts you have performed. Once the waiting period is over, try logging in again with the right credentials. In these scenarios, you’ll need more in-depth knowledge of Office 365 licensing, Azure Active Directory (Azure AD) configurations, or advanced policy settings.

How do I fix the ‘Product Activation Failed’ error in Microsoft 365?

Always verify offline availability settings for critical documents you might need. In this comprehensive guide—KB113—we’ll FixTechGuide login issue guide explore the most common causes of Office 365 sign-in and activation issues. We’ll then walk you through a practical, step-by-step troubleshooting methodology. Combine these best practices with ongoing training and proactive license management, and you’ll be well on your way to a stable, secure Office 365 environment. Sometimes, an expired license or outdated credentials are the culprit. Other times, it might be network problems, conflicting versions of Office, or organizational security policies that block the authentication process.

Recover your account

If the issue persists, Microsoft has created a dedicated tool called Microsoft Support and Recovery Assistant (SaRA) to automate many troubleshooting tasks. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the detailsyou provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

3 Step 3: Verify Network Connectivity and Firewall Settings

• Microsoft 365 is a vital tool for many businesses, and login issues can significantly disrupt day-to-day operations.
• If you are using an outdated web browser or Office app, it can create compatibility issues, which eventually lead to Microsoft 365 sign-in problems.
• Understanding these root causes will help you map out a clearer resolution path.
• Sometimes, an expired license or outdated credentials are the culprit.
• If we detect a problem with your account, we'll tell you what you need to do to solve the problem.
• Close unused tabs, background processes, or applications to free up system resources.
• You have to follow a systematic approach while dealing with Microsoft 365 login issues.
• Locked accounts, due to multiple failed attempts, may require waiting or following unlock instructions.
• Perform a quick repair via "Programs and Features" to optimize performance.

For manual uninstallation, delete leftover Office files in Program Files or Library folders, and clear Microsoft credentials from your system to ensure a clean reinstall if required. If your account is compromised or hacked, use Microsoft’s sign-in helper to recover your account and reset your security settings. If you are unable to do this and have exhausted all the other fixes, then contact Microsoft Support for professional account recovery. Microsoft 365 is a vital tool for many businesses, and login issues can significantly disrupt day-to-day operations. In this guide, we will take an in-depth look at troubleshooting and resolving common Microsoft 365 login problems so you can keep your business running smoothly. If you’re confident your credentials are correct and the sign-in still fails, proceed to the next step for deeper inspection of license status and subscription details.

Microsoft 365 Troubleshooting – Quick Fixes for Common Problems

Understanding these root causes will help you map out a clearer resolution path. In many cases, performing simple checks—like verifying correct usernames and valid licensing—will resolve the issue quickly. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. Outlook Not Sending or Receiving Email If one of these resolves your problem, close the app and continue working. Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications.