If you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself. I do list a my troubleshooting steps in the original post, so check those out -I’m hoping someone can see the cause sticking out of diagnose Office activation conflicts all these symptoms. In a nutshell, our Office 365 products are not activating.

Check connectivity

All of my users are getting notices at the top of their office software saying (unlicensed product). By following these steps, you should be able to get your Office software activated and back to work without any issues. The tool can fix issues like invalid keys, expired subscriptions, or even corrupted installation files. If the key doesn’t match or you’re unsure, consult your purchase receipt or Microsoft account to find the correct product key.

Update Office

Activation ensures compliance with Microsoft’s licensing terms and unlocks all features of the Office suite. If the product key seems correct, but you’re still encountering activation Troubleshoot Office 365 Sync and Login Issues issues, use the Microsoft Support and Recovery Assistant (SaRA) tool. This tool can automatically detect and fix activation errors for Microsoft Office.

Still need help? Contact Support

If these settings aren't correct, Office activation might fail. The Microsoft 365 activation troubleshooter runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365. Approx 50% of problems we’ve found with office 365 have been DNS issues when people call asking for advise on their 365 installs. Did you download Office from the portal while logged in as the user?

This article describes the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool. If you use your device both at home and at work, try turning off the proxy settings in Microsoft Edge or Internet Explorer before you install Microsoft 365. If you're using a different browser, check their help to find out how to turn off proxy settings. For information about how to turn off your antivirus software, check your antivirus manufacturer's website. Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again.

• You should immediately recieve a prompt to activate if this is your issue.
• Always purchase Office from a trusted source like My PC Panda to avoid counterfeit product keys.
• For more information about Microsoft product activation, see Activate Windows 7 or Windows 8.1.
• However, with the troubleshooting steps outlined above, you can often resolve the problem quickly.
• A vast community of Microsoft Office365 users that are working together to support the product and others.
• If your subscription has expired, you'll see "We couldn't find any Office products." Renew your subscription to use Microsoft 365.
• This usually happens when a product key has already been linked to a Microsoft account in the past.

How to Contact Support:

If Office still won't activate after you run the troubleshooter, you can Fix Unlicensed Product errors yourself. Activation can fail if you have multiple copies of Office installed. Let's uninstall any versions of Office you aren't using before we continue to troubleshoot. I’m guessing there’s an issue with a protocol or cipher suite setup that’s tanking this function for our PCs.



If all else fails, Microsoft Support is always available to assist you further. Before diving into the common activation errors, it is important to understand how Microsoft Office activation works. Microsoft requires users to activate their Office products to verify that they are using genuine software.

How to Fix Microsoft Office Activation Issues – 2025

After deactivating Office on another device, you should be able to activate it on your current device. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Find solutions to common problems or get help from a support agent. Please try signing in using all your personal email addresses in case you bought Office using a different email address. If you're at work or school, you may need to log in using your work or school account instead of your personal email account. If Office still won't activate, choose your Office version for additional troubleshooting help.



If Office asks you to sign in, enter the account you used to buy Office. You'll see "We couldn't find any Office products" if you use the wrong address. To restore all features troubleshoot Outlook synchronizing folders error of Office, you'll need to fix the problem that's causing activation to fail. The activations work when this is tried on a PC that is not on our domain.